The EBSCO Usage Loading Service — your specialized usage-loading team — obtains usage reports, loads them to your EBSCONET^® Usage Consolidation account, and matches exceptions — allowing you to spend more time developing collections that help your users achieve their research objectives.

As a Usage Consolidation customer, you can take advantage of the Usage Loading Service, which offers two time-saving options: Basic and Complete.

With the Basic Usage Loading Service — in addition to the automatic matching of titles available through Usage Consolidation — your library’s account is assigned to a knowledgeable representative who will:

• Retrieve COUNTER reports from content providers
• Manipulate reports, cleaning them up to ensure that they load
• Load usage reports into your Usage Consolidation account

When you select the Complete option, the Usage Loading Service team goes even further to:

• Set up platform details within your library’s Usage Consolidation account — including setting up SUSHI, where applicable
• Manually match titles that were unmatched during the automated process
• Coordinate to ensure that all titles are accounted for
• Act as your advocate, communicating with the content providers to ensure that usage data is correct and problems are resolved in a timely manner